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FAQ

Shipping

At Lux1847, we offer convenient domestic shipping within the United States via United States Postal Service. To make your shopping experience as smooth as possible and avoid delays, please be sure to enter your address accurately during checkout.

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Lux1847 is not responsible for lost or delayed orders due to incorrect addresses.

Returns

​Our return policy is designed to ensure your satisfaction with every purchase. In the event you are not completely happy or satisfied with your purchase, you can return it within 30 days for a full refund or an exchange. Please note, customers are responsible for paying the shipping cost. 

 

​To initiate a return, contact our customer service team via email at Lux1847info@gmail.com. Provide your order number and reason for the return. Ensure that item(s) is in its original condition, including all packaging and tags. We will not accept any items that have been worn. Once your returned order is received, we will process your exchange and/or refund request within 7 business days.

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